Last Updated: June 2026
Thank you for shopping with This Is New Africa.
We offer both in-stock products and crowdfunding pre-order products. Please read the information below carefully, as delivery timelines differ depending on the type of product purchased.
Product Types
In-Stock Products
In-stock products are already available for production and fulfilment.
Examples may include titles such as the 54 Countries Original Edition and other products marked as "In Stock" on our website.
These products will enter processing shortly after your order is placed and are shipped according to the delivery estimates outlined below.
Crowdfunding Pre-Order Products
Some books and educational products are launched as part of our mission to bring more African stories, history, and culture to readers around the world.
These products operate on a crowdfunding model.
Each crowdfunding title has a target of 100 pre-orders before production begins.
By placing a pre-order for a crowdfunding product, you acknowledge that:
- The product is not yet in production.
- Production will begin once the target number of pre-orders has been reached.
- Delivery dates shown on the website are estimates only.
- The time required to reach the pre-order goal may vary.
- Manufacturing, printing, and shipping will commence after the crowdfunding target has been achieved.
- Project updates will be shared via email and our official channels.
Please note that crowdfunding pre-orders may take several weeks or months before entering production, depending on the level of support received.Β
Order Processing
In-Stock Products
Orders are typically processed within 2β5 business days after payment has been received and verified.
Crowdfunding Pre-Orders
Processing begins only after the crowdfunding target has been achieved and production has commenced.
Customers will receive updates regarding project milestones, production progress, and shipping timelines.
Shipping Origin
Many of our books are printed and fulfilled through our international production partners in China.
Estimated Delivery Times
The delivery estimates below apply once an order has been dispatched.
- United Kingdom: 7β15 business days
- Europe: 7β20 business days
- United States & Canada: 7β20 business days
- Australia & New Zealand: 10β25 business days
- Africa: 10β30 business days
- Rest of World: 10β30 business days
Please note that these estimates do not include any crowdfunding period or production time for pre-order products.
Mixed Orders
If your order contains both an in-stock product and a crowdfunding pre-order product, we may hold the shipment until all items are available to ship together.
If separate shipping is available, additional shipping charges may apply.
Customs Duties and Taxes
International orders may be subject to customs duties, VAT, import taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer unless otherwise stated.Β
Tracking Information
Tracking details will be provided once an order has been dispatched.
Please allow up to 72 hours for tracking information to become active.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
This Is New Africa cannot be held responsible for delays, losses, or additional shipping costs resulting from incorrect or incomplete address details.
Lost, Delayed, or Damaged Orders
If your order arrives damaged or appears to be lost in transit, please contact us within 14 days of the expected delivery date.
Please include:
- Your order number
- A description of the issue
- Supporting photographs (where applicable)
We will work with our fulfilment and shipping partners to investigate the matter and determine an appropriate resolution.
Contact Us
For questions regarding your order, crowdfunding campaigns, shipping timelines, or delivery status, please contact:
ODGcentre@gmail.com
Thank you for supporting This Is New Africa and helping us bring new African stories to readers around the world.
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